App questions and tips

App questions and tips2016-12-20T15:14:55+00:00

Quick Tips

1. Download the Pain Squad™ app from iTunes.
2. Launch the app by touching the Pain Squad™ icon.
3. Read the app disclaimer – read this with your parent or guardian to make sure you understand all words and sentences. If your parent or guardian. With your parent or guardian present, touch “I Agree” to continue.
4. Click on the ‘Play’ button and choose how many weeks you want to play the game.
5. Set up reminders by clicking on the tab called “Survey Times.” You can choose when you want to fill in the surveys.

• All → set the same survey time everyday.
• Individual → set different survey times for each day (this is best used when you have a certain activity each week in the evening – i.e. tutor session, support group, etc.).

6. Your Pain Squad™ app is ready to use – remember it will start one day after you set up the survey times!

1. On the home screen of the app, click on the tab labeled “Reports.”
2. At the bottom of the screen, there are four graph icons which represent the different pain charts you can view:

a) Pain intensity – chart of your pain level
b) Causes of Pain – chart of causes of your pain
c) Effects of Pain – chart of the effect pain has on your daily activities
d) Actions Taken: medicines & other therapies – chart of the things you do you help manage your pain

3. Click on each icon to see the pain chart

1. On the home screen of the app, click on the tab labeled “Reports.”
2. At the bottom right hand side of the screen, there is an icon labeled “Share” – click on that icon.
3. There are two options for the charts:

• Preview → see all the charts at once by clicking on the tab and scrolling down.
• Send Reports → send a PDF of all the reports to yourself to print out and bring to your health-care provider OR send the reports directly to your health-care provider if they provided you with their email.

1) TIP: Slide the button from side-to-side to answer the question.

2) TIP: when you do not see a ‘Next’ button, try scrolling down the screen.

3) TIP: After you choose where your pain is occurring on the body, push the back button to choose another part of the body OR push the back button and scroll down to the ‘Next’ button.

Frequently Asked Questions (FAQs)

Please email painsquad@sickkkids.ca with any questions about the app or technical difficulties with the app. If you are worried about your pain or your health, please talk to your parent and health-care team right away.
Yes, your entries are anonymous. This means that your entries are not connected to your name or any other information (like your birthday or email address) that would tell us who you are. The only time your email will be used is when you choose to send your pain reports to your health-care team.
It’s important to fill out the diary entries every time you get a reminder. But, if you miss a diary entry, it’s okay. When you go back and look at your chart, there will just be no entry for that date and time.
Yes. You can stop the surveys using the restart button. You can find this button by clicking on the information icon on the home screen of the Pain SquadTM app. A menu will open up and there is a tab labeled “Reset.”Please be sure to save all your pain report charts before resetting the surveys. Once the reset is complete, all previous entries will be erased. When you want to start again, just launch the app and set up your survey times like before.
You can download the Pain SquadTM app onto a new phone. Unfortunately, all your previous pain entries will not be linked and you will start the entries over again.
You can restart the survey by clicking on the information icon on the home screen of the Pain SquadTM app. A menu will open up and there is a tab labeled “Reset”. Please be sure to save all your pain report charts before resetting the surveys. Once the reset is complete, all previous entries will be erased.
You should try not to use the app on different mobile devices. The reward system will not work properly.
This app was only designed for kids who are 8 to18 years old who have pain related to cancer.