Terms and Conditions: CASCA is a core facility at The Hospital for Sick Children (SickKids) Research Institute. Please review the SickKids Core Facility Terms and Conditions (PDF) before submitting a service request.

1. Submit a New User Access Request

To request access complete and submit the New User Access Request.

2. Receive Your QReserve Invitation

  • We will review your access request. Once reviewed, you will receive an email invitation to join the facility’s online booking system, QReserve.

3. Activate Your QReserve Account

  • Follow the link in the email invitation to access QReserve.
    • Existing QReserve users: Sign in using your existing credentials or your usual Sign in with Partner option.
    • New QReserve users: Select Create New Account and follow the prompts to create your account.

4. Review and Accept the Terms & Conditions

  • Before you can access equipment or services, you must review and accept the facility Terms & Conditions.
  • Once signed in to QReserve:
    • Go to New Users – Start Here, select FCF/CASCA Terms and Conditions and click Request Now.
    • Review the facility policies and Terms & Conditions, toggle the acceptance button to confirm your agreement, and click Submit Request.

5. Receive Access to Equipment and Services

  • Staff will review your Terms & Conditions request.
  • Once approved, the appropriate permissions for equipment bookings and service requests will be added to your QReserve account.

Additional Information:

Access:

SickKids labs will be granted access to CASCA at PGCRL upon registration.

External labs (UHN, UofT, corporate, etc.) will be granted access via a security access list upon registration.

Contact Tina.Chen@SickKids.ca if you encounter any issues creating your Q Reserve account and to ensure you have access to PGCRL and the CASCA facility