Observation | Possible causes | Recommended solutions |
---|---|---|
Poor QC results | Air bubble or debris in flow cell | Prime the fluidics system |
Old or contaminated QC particles | Make new QC samples and perform the quality control procedure again | |
Sample not diluted in same fluid as sheath fluid | Dilute the sample in the same fluid as you are using for sheath | |
Laser not warmed up | Wait the recommended amount of time for the laser to warm up. - 30 min for the 488-nm (blue) - 30 min for the 355-nm (UV) - 15 min for the 405-nm (violet) - 20 min for the 633-nm (red) | |
Laser not functioning | Contact FMCF staff | |
Optical alignment problem | Contact FMCF staff |