| Observation | Possible causes | Recommended solutions |
|---|---|---|
| Poor QC results | Air bubble or debris in flow cell | Prime the fluidics system |
| Old or contaminated QC particles | Make new QC samples and perform the quality control procedure again | |
| Sample not diluted in same fluid as sheath fluid | Dilute the sample in the same fluid as you are using for sheath | |
| Laser not warmed up | Wait the recommended amount of time for the laser to warm up. - 30 min for the 488-nm (blue) - 30 min for the 355-nm (UV) - 15 min for the 405-nm (violet) - 20 min for the 633-nm (red) | |
| Laser not functioning | Contact FMCF staff | |
| Optical alignment problem | Contact FMCF staff |
